International Service Inquiries

Contact Form for Export, Import, and International Transportation

Terms of Use
  • All personal information provided will be handled with strict confidentiality.
  • Emails sent in response to your inquiry are intended solely to address the questions submitted by the sender. Please refrain from reproducing or reusing all or part of the content.
  • Depending on the content of your submission, we may respond by phone or mail.
  • Please note that responses may take several days, especially if inquiries are submitted over weekends or public holidays, or depending on the nature of the inquiry.
  • Conditions for Handling Products
    • This service is available for B to B inquiries only.
    • Only companies registered with a Japanese corporate number are eligible. Sole proprietors are not eligible.
    • On-site payment is not accepted.
  • Excluded Items
    • Used products (e.g., batteries, automobiles, tires, etc.)
    • Animals
    • Luggage for travel
  • ※ Up to 400 characters
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Country of Origin
Departure City
Destination Country
Destination City

Dimensions, Weight & Quantity

  • ※ You can add up to 3 items.

Size

Privacy Policy
  1. When collecting personal information, we will clearly specify the purpose of use, obtain your consent, and collect only the information necessary for that purpose. Collected personal information will only be used for the execution of our business and will not be used for other purposes.
  2. Personal information will be managed safely and appropriately. Without prior consent from the customer, we will not provide personal information to third parties outside our contracted business partners, affiliated group companies, or any scope deemed necessary for business operations.
  3. Personal information entrusted to us under a contract will be used only within the scope of that contract. If processing is outsourced, it will be limited to contractors with whom we have a direct contract, and we will properly supervise such contractors.
  4. Requests for inquiries, confirmation, or correction of personal information from customers will be accepted by our personal information contact point and handled promptly within a reasonable scope.
  5. We take thorough measures to prevent unauthorized access, loss, destruction, alteration, or leakage of personal information, and promptly implement safety measures in the event of any incidents.
  6. We comply with laws, regulations, and internal rules related to personal information protection and provide ongoing education and awareness training for our employees.
  7. We have established a management system for personal information protection and, in compliance with applicable laws, strive for continuous improvement through a PDCA cycle to adapt to changes in the business environment.