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Kangaroo cash on delivery service

Collect the product price at the time of delivery
Payment collection

Service overview

This service collects the product price when the product is delivered and pays the collection price on a regular basis. By outsourcing the time-consuming collection of payments, customers can devote their management resources to their sales activities. 

Kangaroo cash on delivery / Replacement service overview

Find a sales office

This service requires a prior meeting. Please contact your nearest sales office.

Benefits of use

There are no dunning or receivables, so you can reduce the costs and risks associated with it.

We will issue a transfer statement so you can check the details of the payment collection.
If you apply for the web service, you can use the web cash on delivery statement issuance service.

Revenue stamp duty required when the product price is 50,000 yen (excluding tax) or more will be paid in a lump sum by our company, so no troublesome work will occur.
(The revenue stamp price will be deducted from the collection price and transferred.)

It is also possible to ship multiple units, so if you group the products by destination, you can use it at a discount.

About payment

Kangaroo cash on delivery service

  • Payment methods are available from weekly to monthly basis.
    • Monthly-basis payment: Collected Cash-on-Delivery payment will be settled on first Thursday of the month,
      and payment will be made on Tuesday of following week.
    • Weekly-basis payment: Every Cash-on-Delivery payment that we receive, will be processed on Thursday every week and transferred to your account on Tuesday of the following week.
      However, if the payment date is a national holiday or bank holiday, payment will be made on the following business day.

Kangaroo replacement service schedule


The following fee will be charged as a fee.

Kangaroo cash on delivery service

Product price (tax included)  Fee (excluding tax)
Up to 30,000 yen 440 yen
Up to 100,000 yen 660 yen
Up to 200,000 yen 1,000 yen
Up to 300,000 yen 2,000 yen
Up to 400,000 yen 3,000 yen
Up to 500,000 yen 4,000 yen
Up to 1,000,000 yen 9,000 yen

* Please refer to the handling standards.
* Delivery is available up to 300,000 yen.

Handling standard

Courier (cash on delivery) Kangaroo Express service
Product price Up to 300,000 yen Up to 1 million yen
Weight Up to 20Kg
(Total length / width / height)
Up to 1.3m
Number 1 piece Unlimited

When using the "cash on delivery service"

[Confirmation items]

  1. We only deliver goods in exchange for cash.
  2. Your company (seller) entrusts the Company (transportation company) with the transportation of goods, the collection of the goods price, and the proxy receipt business, and the consignee receives the goods price to be paid to you from the consignee on your behalf. You shall be granted the authority to do so.
  3. Some areas may not be available.
  4. In the following cases, we will send goods back to the shipper on payment on delivery.
    ・ If the consignee does not receive the item
    ・ When the delivery address stated on the invoice does not actually exist
    ・ If the consignee cannot deliver the item within 7 days after arrival at the delivery shop.
    * Cash on delivery fee will be charged even if the item is returned to the shipper.
  5. Dangerous goods, money, securities, etc. cannot be handled.
  6. We will check the type and nature of the cargo.
  7. We will refuse to accept products that violate the law or public order and morals.
  8. Please be sure to inform the person in charge of personal information, high-priced items, and other items that require special treatment.
  9. For regular Kangaroo COD services (company), compensation damages maximum amount will be up until JPY 1,000,000.
    For COD individual services, maximum amount will be up until JPY 300,000.
  10. If you do not pay the freight etc., it will be offset against the item price.
  11. We will not refund the collected price even if the consignee requests a refund.

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