Kangaroo Moving Services (Domestic & International)

Single-Person Moving

Utilizing one of the industry’s most extensive nationwide transportation networks, we deliver to destinations across Japan.
Ideal for single-person households and newly hired employees. Household goods entrusted to us are carefully stored at the nearest terminal and delivered on your specified date.

Benefits of the Single Person Moving

A reliable solution for single-person moves and smaller household loads.
We offer the most suitable price for students and young professionals. Leveraging our network, we arrange everything in one comprehensive service package.

※ After your application, the representative will contact you to confirm your moving date and parcels volume before providing the final quotation.

※ Customers who have a housing loan agreement with The Ogaki Kyoritsu Bank, LTD. may receive discount moving fee by presenting the "Discount Card" at the time of quotation.
(The discount card will be collected upon presentation.)

Family Moving

We offer three service types tailored to your budget and schedule.

International Moving

Within Japan, we provide attentive support, including guidance on overseas moving procedures, packing and unpacking services, and preparation of required moving documentation.
Overseas, our experienced partner companies and specialized moving staff will handle your relocation.

Moving Process

1. 1

   Planning Your Move & Preparing Required Documents

2. 2

   Quotation
   Consultation and Discussion

3. 3

   Preparation and Organization of Moving Items

4. 4

   Packing

5. 5

   Transport Packaging

6. 6

   Shipping Procedures, Ocean Freight, and Air Transport

7. 7

   Overseas Pickup & Import Customs Clearance

Planning Your Move & Preparing Required Documents

Once your departure schedule is decided, it is important to begin planning your international move early and carefully check required travel and shipping documentation step by step.

Key Points of Moving Plans

Required document

Quotation & Consultation

Our international moving experts will conduct a direct on-site estimate and provide comprehensive guidance—from procedures to final installation.
Once your moving plans are confirmed, we recommend consulting with us as soon as possible, regardless of your schedule.
There is no need to organize your belongings specifically for the estimate. We will assess your move in your normal living condition and provide guidance on the moving schedule and related arrangements.

Organizing and preparing moving goods

Once your estimate has been completed, sorting your household goods clearly is a key step in preparing for an international moving.

Items We Cannot Handle

Valuable items such as precious metals, negotiable securities, cash, hazardous materials, and similar items.

Packing Materials

Upon request, we can deliver packing materials such as cardboard boxes in advance to assist you with organizing your parcels.
If you prefer to pack your belongings yourself, we will provide packing materials, inventory list forms, and written instructions of proper packing methods.

Packing

Our on-site supervisor will oversee the packing process and prepare a detailed packing list (inventory) while packing. Fragile and valuable items will be packed securely using specialized materials appropriate to their purpose.

A detailed packing list is required to arrange customs clearance procedures and cargo insurance for both export and import.

※ Each case will be labeled on the side with your name, destination, and a sequential case number (starting from No.1).

Transport Packaging

We will also provide appropriate export packaging tailored to the conditions and regulations of the destination country to ensure safe international transportation.

Export Procedures (Ocean Freight and Air Freight)

For export customs clearance, the following documents must be submitted to customs authorities when shipping overseas.
We will provide detailed guidance in advance.

When Shipping Before Departure (Advance parcels)

When Shipping After Departure (Post-Departure parcels)

Transportation Insurance

Our transportation insurance service is simple to arrange, and claims procedures are straightforward in the unlikely event of damage. We strongly recommend utilizing this service.

1. An ALL RISK – DOOR TO DOOR insurance policy covers your parcels from your residence at origin to your residence at destination, allowing you to ship with confidence.

2. In the event of a claim, the maximum compensation amount will be based on the declared value stated in the packing list. Please ensure accurate valuation of your items.

3. Upon arrival at the destination, please confirm whether any damage has occurred to your parcels.

Overseas Pickup / Import Customs Clearance

Related Document Delivery Service

If you request our network to handle local pickup procedures overseas, all necessary documents required at the destination will be sent directly through our internal routing system.

Documents Required at Time of Pickup

Please Use This Information to Prepare for Your Move