Kangaroo International Parcel Delivery

Simple procedures, Door-to-door international delivery

Overview

International courier services are available for corporate customers. We cannot ship these items like sprays, batteries, and cosmetics.

Applicable Items

Product samples, spare parts, books, magazines, posters, films, and similar items.

※ Import regulations, restrictions, and the handling of DOX and SPX parcels vary by country.
Please contact our staff before shipment.
Please also note that customs duties may apply to SPX parcels. Refer to the “Rates” section below for details.

※ Kangaroo International Courier Service cannot handle items valued over JPY 300,000.
For parcels exceeding JPY 300,000 in value, please contact our staff.

Size

SPX parcels are limited to a maximum weight of 30kg per package, with total dimensions (length + width + height) not exceeding 175cm, and no single side exceeding 1 meter in length.

If these limits are exceeded, please contact our representative.
If the volumetric weight exceeds the actual weight, the shipping charge will be calculated based on the volumetric weight.

※ (1kg is calculated as 5,000 cm³ for volumetric weight conversion.)

※ Calculation Method: Volumetric Weight (kg) = Length (cm) × Width (cm) × Height (cm) ÷ 5,000 (cm³/kg)

How to Measure Size

For international courier services, size is measured by the sum of the length, width, and height.

To determine the size, add the length, width, and height together and refer to the table above to confirm the applicable size category.

How to Calculate Shipping Charges

The pricing structure for this service is based on parcels weight.
The rates are provided as a clear and comprehensive package price, which includes pickup and delivery charges, export and import customs clearance fees, air freight, and communication and related administrative expenses.

For further details, please contact our representative.

DUTY & TAX (Customs Duties and Taxes)

Customs duties and import taxes may apply depending on the item type and invoice value. Tax rates vary by country. If any duties or taxes are incurred, the actual costs will be billed to the exporter or importer in accordance with the agreed Incoterms.

※ Note: Advancement fees (handling fee) will be charged separately.

Packing Fee

If packing is required, the actual packing cost plus consumption tax will be charged.

Insurance Fee

We recommend purchasing separate cargo insurance coverage. Insurance premiums will be quoted separately.

Fuel Surcharge

Due to the recent rise in crude oil prices and the significant increase in fuel costs, we have implemented a fuel surcharge.

The surcharge is calculated based on the market price of jet fuel. Please note that the rate is subject to change. For the latest information, please contact our representative.

Required Documents

A shipping label and a commercial invoice are required.

A commercial invoice is a detailed statement of the goods being shipped and is an essential document required for customs clearance.
It must be prepared by the shipper and completed in English.

We provide an invoice template in Excel format(35KB) (Excel file, opens in a new window) .
Please download the file, print it out, and use it when preparing your parcels.

Sample Invoice(174KB) Invoice Entry Form

Contact Us

Please contact the appropriate regional office below for pickup requests, shipping rates, transit times, and other inquiries.

Kanto / Tohoku / Hokkaido Area

Global Business Department – East Japan
Address	5F, Nihonbashihama-cho Building, 1-12-9 Nihonbashihama-cho, Chuo-ku, Tokyo, Japan
Phone Number	+81338512639
FAX	+81338512614
Contact Us by Email	seino266@seino.co.jp